Privacy
& data.

1. Data controller

Srl Easys (trade name Ligne 1)
4130 Tilff, Belgium
VAT: BE 0779 304 235
DPO contact: info@ligne1.be

2. Data collected

We collect only the data necessary for our activities:

• Via the contact form: first name, last name, email, phone, company, website URL, described needs.
• Via browsing: IP address, browser type, pages visited, visit duration (via analytics cookies).
• Via direct exchanges: emails, phone calls, meetings.

We do not collect sensitive data (health, political opinions, etc.).

3. Processing purposes

Your data is used to:

• Respond to your contact and quote requests
• Carry out your free SEO pre-audit
• Send you information about our services (with your consent)
• Improve our website and user experience
• Comply with our legal and accounting obligations

4. Legal basis

• Performance of a contract or pre-contractual measures (quotes, assignments)
• Consent for marketing communications
• Legitimate interest for improving our services
• Legal obligation for accounting and tax data

5. Retention period

• Prospects: 3 years from the last contact
• Active clients: duration of the business relationship
• Accounting data: 7 years (Belgian legal obligation)
• Analytics cookies: 13 months maximum

6. Data sharing

We never sell your data. It may be shared with:

• Our hosting provider O2Switch (secure data storage)
• Analytics tools (Google Analytics, in anonymised mode)
• Technical service providers related to our assignments (under a confidentiality agreement)

No transfer of data outside the European Union is carried out without appropriate safeguards.

7. Your rights

In accordance with the GDPR (EU Regulation 2016/679), you have the following rights:

To exercise these rights: info@ligne1.be. Response guaranteed within 30 days.

In case of disagreement, you may lodge a complaint with the Belgian Data Protection Authority (APD).

8. Cookies

Our website uses cookies for:

• Strictly necessary cookies: website functionality (no consent required)
• Analytics cookies: anonymised audience measurement via Google Analytics (consent required)

You can manage your cookie preferences at any time via your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your data: HTTPS connection, restricted access, regular backups, secure O2Switch hosting.

10. Amendments

This policy may be updated to reflect changes in our practices or regulations. The date of the last update is indicated below.